Copluck Infotech Pvt. Ltd.
Effective Date: 07/02/2026
Copluck Infotech Pvt. Ltd. (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting the personal and financial information of its users, clients, and partners. This Privacy Policy explains how we collect, use, disclose, store, and protect information in compliance with applicable Indian laws and regulations.
1. Applicable Laws & Compliance
This Privacy Policy is governed by and complies with:
- Information Technology Act, 2000
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- Digital Personal Data Protection Act, 2023 (DPDP Act)
- Reserve Bank of India (RBI) guidelines (where applicable)
- Other applicable Indian banking, financial, and corporate regulations
2. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name, email address, phone number
- Business name, address, GST details
- Identification details (only when legally required)
b) Financial & Transaction Information
- Bank account details (if required for services)
- Payment transaction references
- Billing and invoicing information
Note: We do not store sensitive banking credentials such as debit/credit card numbers, CVV, or PINs.
c) Technical Information
- IP address
- Browser type and device information
- Website usage data and logs
3. Purpose of Data Collection
We collect and use information for:
- Providing IT, software, ERP, API, networking, and digital services
- Processing payments and invoices
- Client onboarding and verification
- Customer support and communication
- Legal, regulatory, and compliance obligations
- Improving service quality and security
4. Data Sharing & Disclosure
We do not sell or rent personal data.
Information may be shared only with:
- Authorized banking and payment partners
- Government authorities when legally required
- Technology service providers under strict confidentiality
- Auditors, legal advisors, or regulators as per law
All third parties are required to follow data protection and confidentiality standards.
5. Data Security Measures
We implement reasonable security practices including:
- SSL encryption
- Secure servers and firewalls
- Access control and authentication
- Regular security audits
We follow industry-standard safeguards to protect data from unauthorized access, misuse, loss, or alteration.
6. Data Retention
Personal and financial data is retained only:
- For as long as required to provide services
- To comply with legal, banking, and tax regulations
- As mandated under Indian law
Once data is no longer required, it is securely deleted or anonymized.
7. User Rights
As per applicable Indian laws, users have the right to:
- Access their personal data
- Request correction or update
- Withdraw consent (subject to legal obligations)
- Request data deletion where permissible
Requests can be made by contacting us using the details below.
8. Cookies Policy
Our website may use cookies to:
- Enhance user experience
- Analyze website traffic
- Improve services
Users may disable cookies through their browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Policy Updates
Copluck Infotech Pvt. Ltd. reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
11. Contact Information
For privacy-related concerns or requests, contact:
Copluck Infotech Pvt. Ltd.
📧 Email: support@copluckinfotech.online